Employee of the Quarter
Mr. Troy Hall, a Delivery Post Person who is currently working in the Crawl Post Office
Mr. Hall has worked with the Bermuda Post Office (BPO) since 26 October 2009. Mr. Hall’s responsibilities are to deliver mail to residences/businesses across Bermuda. Mr. Hall was selected for this award because in his role as Delivery Post Person he has demonstrated the core values of the Bermuda Post Office which are integrity, team work, flexibility, service excellence, competence and passion.
Mr. Hall has been recognized for perfect attendance. He has also been recognized by our customers for excellent customer service and for going the extra mile. He is very knowledgeable, reliable, self-confident, organized and has a positive attitude towards his work.
Mr. Hall has a neat and well organized work station. Mr. Hall is an excellent time keeper and a valuable team player. He has taken on an additional postal route in the absence of his colleague and has mastered this route without prior training. Mr. Hall goes the extra mile assisting both his internal and external customers, demonstrating excellent customer service.